The use of so-called Zombie cookies, that survive the user
deleting them from the browser, has been attracting attention
recently, with a number of high profile companies being caught
using them.
MSN is one of the latest companies found to be using cookie
re-spawning techniques, as reported recently in The Register - a UK
online magazine read widely by the IT industry.
Microsoft has blamed this on 'old code' that they say has now
been removed from their websites, but they are not alone in use of
these techniques. Kissmetrics, a web analytics company was
also found to be using similar techniques designed to get round
users trying to protect privacy by deleting their cookies.
See the earlier article also in The
Register.
It is important to note that Kissmetrics have issued a response to
accusations about their technology, which is well worth a
read. Both companies are keen to point out that they respect
user privacy.
I am not a legal expert, and am not claiming that either of
these companies have broken any law, or that they are any less than
professional and open about what they do with the data they
collect. What is interesting to me is the reaction this has
provoked from some quarters in respect of the EU cookie
legislation.
Some people have suggested that techniques used to continue
tracking website visitors, despite their actions or desire to
prevent it, show that the law is unworkable, and therefore should
be scrapped or ignored.
I disagree. The fact that such tracking techniques exist,
and are being put to use (you can bet that these are not isolated
instances), goes to show how important it is that users privacy
wishes need to be respected. Many less reputable companies
could easily be using similar techniques.
Websites gather information about visitors, and this is valuable
to the point that it enables many services to be offered to
consumers free of charge in exchange.
There is nothing wrong with this, but it is important that
people are made aware of what is happening, and be given a choice
about what to do about it. This means either agreeing to the
exchange or not and accepting the consequences of that choice -
which might mean fewer free websites for them.
The cookie legislation is all about creating an environment
where visitors are given that choice up front - and enshrines in
law the presumption of privacy being the default option.
There should be nothing controversial about this - in fact we
expect this presumption in the real world. When I walk down
my local high street, I do not expect to give up my privacy, just
to be allowed to look into the shop windows, but this is exactly
what happens online every second.
It is true that the cookie law is imperfect, and may have
unforseen consequences or fail to fulfill its aims, but that does
not mean it is not a step in the right direction.
This entry was written by
Richard Beaumont,
posted on
Monday, August 22, 2011
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